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Privacy Policy

Effective Date: August 25, 2026

Blue Cap Taxi (“Blue Cap Taxi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our transportation services or communicating with us.

1. Information We Collect

We may collect information that is necessary to provide transportation services and communicate with customers, including:

  • Customer name
  • Phone number
  • Pickup location
  • Destination
  • Trip details
  • Information provided through phone calls, SMS text messages, or WhatsApp
  • Information necessary to respond to customer questions or transportation requests

We only collect information that is reasonably necessary to provide our services, communicate with customers, and operate our business.

2. How We Use Your Information

Blue Cap Taxi may use customer information to:

  • Provide taxi and transportation services
  • Confirm and coordinate trips
  • Communicate with customers about their transportation requests
  • Respond to questions and customer service requests
  • Send necessary trip-related SMS messages or other communications
  • Improve our services and customer experience
  • Maintain business and service records

We do not use customer information to send unsolicited marketing messages.

3. SMS and Messaging Privacy

When a customer contacts Blue Cap Taxi by SMS or provides a phone number for transportation services, the phone number may be used to communicate with the customer regarding their requested service.

SMS messages may include information such as:

  • Trip confirmations
  • Pickup or destination information
  • Driver or trip updates
  • Responses to customer questions
  • Other messages necessary to provide the requested transportation service

We do not sell, rent, or share customer phone numbers or SMS opt-in information with third parties for their own marketing or promotional purposes.

SMS consent and phone numbers will not be shared with third parties for marketing purposes.

4. Service Providers

Blue Cap Taxi may use trusted third-party service providers to help operate our communication and transportation services. These providers may process information on our behalf only as necessary to provide their services.

For example, communication services may be provided through technology platforms such as Twilio.

These service providers are not authorized to use customer information for their own marketing purposes.

5. WhatsApp and Phone Communications

Customers may contact Blue Cap Taxi through phone calls, SMS text messages, or WhatsApp.

Information provided through these communication channels may be used to respond to customer requests and provide transportation services.

6. Information Protection

We take reasonable measures to protect customer information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Information Sharing

Blue Cap Taxi does not sell customer personal information.

We may disclose information when reasonably necessary to:

  • Provide the requested transportation service
  • Use service providers necessary to operate our business
  • Comply with applicable laws or legal requirements
  • Protect the safety, rights, or property of Blue Cap Taxi, our customers, or others

Customer phone numbers and SMS opt-in information will not be shared with third parties for their own marketing or promotional purposes.

8. Data Retention

We may retain customer information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and operate our business.

9. Your Choices

Customers may choose not to receive non-essential communications from Blue Cap Taxi.

Customers may contact us to request information about the personal information we may have collected or to request that information be updated or corrected, subject to applicable legal and operational requirements.

For SMS communications, customers may reply STOP to stop receiving non-essential SMS messages where applicable.

10. Children’s Privacy

Blue Cap Taxi does not knowingly collect personal information from children for marketing purposes.

11. Changes to This Privacy Policy

Blue Cap Taxi may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Blue Cap Taxi:

Blue Cap Taxi
Augusta, Maine
Phone: 207-255-7769

Customers may contact us by phone call, SMS text message, or WhatsApp.