Terms and Conditions
Effective Date: August 25, 2026
These Terms and Conditions establish the rules for using transportation services provided by Blue Cap Taxi, based in Augusta, Maine.
By requesting or using our services, the customer agrees to these Terms and Conditions.
1. Transportation Services
Blue Cap Taxi provides local and long-distance taxi and transportation services.
Our service is based in Augusta, Maine, and we serve Augusta and surrounding areas. We can also provide transportation to other cities and destinations, including long-distance trips.
Long-distance trips may require advance coordination.
2. Service Requests
Customers can contact Blue Cap Taxi through:
- Phone calls
- SMS text messages
Phone: 207-255-7769
Information provided by the customer, including the pickup location, destination, and other trip details, will be used to coordinate the requested service.
3. Business Hours
Our regular business hours are:
Monday – Sunday: 7:00 AM – 7:00 PM
Daily Break: 1:00 PM – 3:00 PM
Service availability may depend on location, traffic, travel conditions, and driver availability.
4. Fares and Pricing
Fares may vary depending on the distance, destination, type of trip, and other factors related to the service.
When a specific or fixed fare is provided for a trip, the fare will be communicated to the customer before the trip.
For certain long-distance trips, Blue Cap Taxi may offer fixed fares.
Current fixed fares include:
- Portland: $120
- Bangor: $150
- Boston: $400
Fares and pricing may be updated in the future.
5. Payment for Long-Distance Trips
Fixed fares for long-distance trips must be paid in advance before the trip proceeds.
Blue Cap Taxi may require advance payment to confirm and provide certain long-distance trips.
6. Waiting Time
The first 5 minutes of waiting time are not subject to an additional charge.
After the first 5 minutes, a waiting fee of:
$0.50 per minute
may apply when the driver is waiting for the customer at the pickup location.
7. Payment Methods
Blue Cap Taxi accepts several payment methods, including:
Cash
Credit and debit cards
Apple Pay
Google Pay
Samsung Pay
The availability of certain payment methods may depend on the payment processing system available at the time of service.
8. Customer Responsibilities
Customers are responsible for providing accurate information, including:
Name
Phone number
Pickup location
Destination
Any information necessary to complete the trip
Customers must also provide reasonable and accurate instructions to facilitate pickup and transportation.
9. Safety and Conduct
Blue Cap Taxi strives to provide a safe, professional, and respectful service.
Customers are expected to behave respectfully toward the driver and comply with applicable laws and regulations during the trip.
Blue Cap Taxi reserves the right to refuse or end a service when a situation may present a risk to the driver, customer, vehicle, or third parties.
10. SMS Communications
When a customer provides their phone number and requests communication through SMS, Blue Cap Taxi may send messages related to the requested service.
These messages may include trip confirmations, trip information, updates, and responses to customer requests.
Customers may opt out of non-essential SMS messages by replying STOP, where applicable.
Information regarding SMS communications and phone number privacy is provided in our Privacy Policy.
11. WhatsApp and Phone Communications
Customers may use phone calls, SMS, or WhatsApp to request information and communicate with Blue Cap Taxi.
Information provided through these channels may be used to coordinate and provide the requested service.
12. Changes and Updates
Blue Cap Taxi may update these Terms and Conditions when necessary.
The most recent version will be available on our website and will replace previous versions.
13. Privacy
The use of personal information provided by customers is subject to our Privacy Policy.
Blue Cap Taxi does not sell customer personal information or share phone numbers or SMS consent information with third parties for their own marketing purposes.
14. Contact Us
If you have questions about these Terms and Conditions or our services, you can contact:
Blue Cap Taxi
Augusta, Maine
Phone: 207-255-7769
Customers can contact us by phone call, SMS text message, or WhatsApp.